Returns & Exchanges
At NakedMD, we want you to be completely satisfied with your skincare journey. If a product doesn't meet your expectations, we offer a hassle-free 30-day return policy for all eligible beauty and wellness items.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to start the process.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all protective seals are intact if the product is unused.
Ship It Back
Print your prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing